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We are committed to generously sharing knowledge about the best care for frail older adults. We have curated resources which are current, evidence-based, and aligned with the Senior Friendly Care (sfCare) Framework domains and the Senior Friendly 7 (SF7) clinical care areas.

      

3 search methods are available to help you find resources:

  • Toolkits – Click on a ready-to-use toolkit (may be used as a standalone search, or further refined by keyword searches or filters. Note: sfCare Toolkit does not contain clinical care topics; to add a clinical care topic, use the Senior Friendly 7 filters)
  • Filters – Select filter options to narrow the search for specific resources (use as a standalone search or in addition to the keyword search or toolkit options)
  • Keywords – Type one or more key words into the search field (use as a standalone search or in addition to the filter and toolkit options)

  • Assessment Tool – Are Family/Caregivers Treated as Care Partners in your Org?

    Planetree Org created a 13-question Quality Checking Tool to support organizations in assessing the quality of their care partner program, and to help identify opportunities for strengthening the ways you partner with family members to deliver optimal patient care.

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  • Assessment Tool – Cognitive Impairment in Dementia – the 7As

    This tool compiles seven thinking problems and cognitive loss of people with dementia and strategies to compensate.

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  • Assessment Tool – Fear of Falling in Older Adults

    The Hartford Institute for Geriatric Nursing developed this reference sheet explaining the use of Falls Efficacy Scale-International Tool, which is a short, easy to administer tool that measures the level of concern about falling during social and physical activities inside and outside the home whether or not the person actually does the activity.

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  • Assessment Tool – KGH Patient Experience Advisor Satisfaction Survey

    Kingston General Hospital created this survey to measure the satisfaction of patient experience advisors.

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  • Assessment Tool – Meaning and Solutions for Behaviours in Dementia (SHS)

    This document outlines a list of solutions that may be helpful with managing specific dementia-related behaviors.

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  • Assessment Tool – Modified Dementia Observation System

    This is a tool for documenting the behaviors for people living with dementia.

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  • Assessment Tool – Pain in Older Adults with Dementia

    The Hartford Institute for Geriatric Nursing developed this reference sheet on the Pain Assessment in Advanced Dementia (PAINAD) Scale.

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  • Assessment Tool – Seniors as Patient Safety Advocates Survey

    This 21-item self-administered survey is a companion document to the Seniors as Patient Safety Advocates presentation and is designed to assess seniors’ views about their participation in safety tasks. It can be used to evaluate interventions and training programs aimed at improving seniors’ self-advocacy skills.

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  • Assessment Tool – The Geriatric Depression Scale (short form)

    The Hartford Institute for Geriatric Nursing developed this reference sheet explaining the use of the GDS short form.

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  • Assessment Tool – The Hendrich II Fall Risk Model

    The Hartford Institute for Geriatric Nursing developed this reference sheet explaining the use of the Hendrich II Fall Risk Model. The major strengths of the model are its brevity, the inclusion of “risky” medication categories, and its focus on interventions for specific areas of risk, rather than on a single, summed general risk score.

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  • Assessment Tool – Transient Urinary Incontinence in Older Adults

    The Hartford Institute for Geriatric Nursing developed this reference sheet for transient urinary incontinence.

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  • Checklist – Internal Transfers

    A tool to assist with internal transfers.

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  • Contact List – GEM

    Contact list for the provincial GEM Network.

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  • Contact List – PRC

    Contact list for the PRC network.

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  • FAQ – GEM

    This document answers the most frequently asked questions about the GEM program.

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  • FAQ – NLOT

    This document answers the most frequently asked questions about Nurse Led Outreach Teams.

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  • FAQ – PRC Program of Toronto Brochure

    This brochure summarizes the role of the PRCP.

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  • Guidelines – 12 Steps to Effective Clinical Coaching

    This document provides tips on how to coach clinicians.

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  • Guidelines – Code Plus Physical Design Components

    Fraser Health (British Columbia) developed guidelines for the physical design in hospitals which focus on preserving functional ability and safety of older adults admitted to hospital.

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  • Guidelines – Collaborative Model of Emergency Departments Services

    This document describes an emergency department model which integrates the GEM Nurse, Social Worker, and Community Care Access Centre Care Coordinator.

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  • Guidelines – Decision Making Capacity and Dementia

    The Hartford Institute for Geriatric Nursing developed this guideline for evaluating decision-making capacity in hospitalized patients and those in long-term care diagnosed with dementia.

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  • Guidelines – Delirium (NICE – UK)

    The National Institute for Health and Clinical Excellence (NICE) Clinical Guideline 103 – Delirium: diagnosis, prevention and management, was developed by the National Clinical Guideline Centre in the UK to guide the identification, diagnosis, prevention, and management of delirium.

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  • Guidelines – Delirium 101 for Healthcare Administrators

    This infographic, created by Delirium Care Network, provides consequences, costs and an action plan for preventing delirium. For more delirium infographics, please click here for the Delirium Care Network.

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  • Guidelines – GEM Role in Community Hospital

    This document outlines the responsibilities of a GEM nurse in a community hospital.

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  • Guidelines – GEM Role in Urban Teaching Hospital

    This document outlines the responsibilities of a GEM nurse in an urban teaching hospital.

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  • Guidelines – KGH Patient and Family Led Feedback Forums

    Kingston General Hospital created this information pamphlet for healthcare providers on how to set up a patient and family led feedback forum.

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  • Guidelines – KGH Patient and Family-Centred Care

    Kingston General Hospital created this patient and family-centred care information pamphlet for healthcare providers.

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  • Guidelines – KGH Patient Experience Advisor Pamphlet

    Kingston General Hospital created this information pamphlet on becoming a patient experience advisor.

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  • Guidelines – KGH Patient Experience Advisors

    Kingston General Hospital created this handbook for their patient experience advisors.

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  • Guidelines – KGH Patient-Centred Leadership: Briefing Notes

    Kingston General hospital created this guide and template for creating committee briefing notes, with a patient-centred focus.

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  • Guidelines – KGH Patient-Centred Leadership: Committee/Council Participants

    Kingston General hospital created this information pamphlet for healthcare providers on applying the principles of patient-centredness as a committee member.

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  • Guidelines – KGH Patient-Centred Leadership: Decision Making

    Kingston General hospital created this information pamphlet for healthcare providers on the use of the Accountability for Reasonableness tool (A4R) – a framework that supports fair priority setting and principle based decision making.

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  • Guidelines – KGH Patient-Centred Leadership: Effective Meetings

    Kingston General hospital created this guide for preparing for and conducting meetings in a way that demonstrates patient-centred leadership.

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  • Guidelines – KGH Policies for Supporting Patient and Family Centred Care

    Kingston General Hospital created a document to illustrate how to use patient and family-centred language in policies.

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  • Guidelines – Potentially Inappropriate Medication Use in Older Adults (AGS)

    The American Geriatrics Society’s 2015 Beers Criteria for Potentially Inappropriate Medication Use in Older Adults

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  • Guidelines – PRC Role Description

    This document describes the role and responsibilities related to education and leadership of a psychogeriatric consultant.

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  • Guidelines – Process Flow for Escalated Behaviour

    This flow map describes the process to follow as soon as an escalated behaviour is identified by any healthcare provider.

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  • Guidelines – RNAO’s Client-Centred Care

    The RNAO developed this learning package to help nurses and other healthcare providers acquire the knowledge and skills necessary to become more adept at practicing person- and family-centred care.

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  • Guidelines – RNAO’s Cultural Diversity

    The RNAO developed this learning package for nurses to understand cultural competence as it relates to the workplace and workforce.

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  • Guidelines – RNAO’s Pain in the Elderly

    The RNAO developed this learning package for nurses to effectively manage acute and chronic pain in a long-term care setting.

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  • Guidelines – RNAO’s Preventing Falls and Reducing Injury from Falls

    The RNAO developed this learning package for nurses and other healthcare providers providing care to anyone at risk for falls across the health-care continuum, including those living in the community.

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  • Guidelines – The Role of the Nurse Leader in a Senior Friendly Facility

    The American Organization of Nurse Executives (AONE), created this document which provides guidance on the role of nurse leaders in senior friendly hospitals.

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  • Guidelines – The Role of the Nurse Leader in Diversity

    The American Organization of Nurse Executives (AONE), created a document which is intended to guide the nurse leader in achieving a diverse workforce by becoming an advocate for resources to implement and support a diversity program, encouraging a commitment to education, and leading diversity research initiatives that are based on performance improvement outcomes.

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  • Guidelines – Who Assesses Capacity Under What Circumstances

    This guideline determines who assesses capacity and under what circumstances.

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  • Logo – Canadian Version World Delirium Awareness Day 2018

    Use this logo on buttons, posters, pamphlets and websites to help spread awareness about delirium on World Delirium Awareness Day, March 14, 2018

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  • Patient Resource – A Guide to Healthy Eating for Older Adults

    Eat Right Ontario has produced this guide which provides advice, tips, recipes and suggestions for additional resources.

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  • Patient Resource – Advance Care Planning Terms

    This pamphlet explains the most commonly used terms in advance care planning.

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  • Patient Resource – Be Ready For an Emergency Visit Checklist

    The Alzheimer Society of Canada (ASC) have developed a series of checklists and forms for people living with dementia to fill out with a family member, friend, or caregiver before an emergency department visit.

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  • Patient Resource – Dementia Online Forum

    This website provides a place to engage older adults living with dementia, mental health, substance use and/or neurological disorders, and their family, friends, and care partners in regional (South Eastern Ontario) and provincial (Ontario) advisory conversations to share their experiences, advice, and input with the medical community and each other.

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  • Patient Resource – Deprescribing Information Pamphlets

    The Canadian Deprescribing Network developed this set of tools to help older adults better understand medications as well as the concept and importance of deprescribing.

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  • Patient Resource – Elder Abuse Toolkit (Gov’t of Ontario)

    The Ministry of Seniors Affairs has created an easy to use toolkit of resources on the topic of elder abuse, including a senior’s safety hotline.

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  • Patient Resource – Hospital Discharge Guide (CIHR)

    The Canadian Institutes of Health Research (CIHR) developed this guide to help older adults and their family participate in planning their discharge home and to make the transition from hospital a safe one.

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  • Patient Resource – Questions to ask Doctors about Patient-Centred Care

    Planetree Org created a checklist of 20 questions that patients and family members can ask their doctor to better understand opportunities for partnership.

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  • Patient Resource – Questions to ask Hospital about Patient-Centred Care

    Planetree Org created a checklist of 20 questions that patients and family members can ask the care team at the hospital to better understand opportunities for partnership.

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  • Patient Resource – Talking with Your Doctor

    The National Institute on Aging (NIA) provides tips for older people on how to communicate with their doctor.

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  • Patient Resource – You Can Prevent Falls Brochure

    A practical fact sheet on falls prevention for older adults.

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  • Pocket Card – Assessment of Delirium in Primary Care

    This pocket card for primary care providers describes causes of delirium.

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  • Pocket Card – Confusion Assessment Method (short version)

    This pocket card contains a ready-to-print short version of the CAM.

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  • Pocket Card – Determining Decision Making Ability

    This pocket card gives the user a set of probing questions to assess the decision-making ability in older adults.

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  • Poster – Impact of Pain on the Elderly (SHSC)

    A poster highlighting the physiological, functional, spiritual, psychological and cognitive aspects of pain.

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  • Poster – Innovations in Responsive Behaviour

    This poster summarizes a series of interventions directed to improve the management of patients with responsive behaviors.

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  • Poster – SLP and Audiologist Interventions for Pain (SHSC)

    A poster highlighting the SPL and Audiologist role in pain management – from swallowing pills comfortably, to communication techniques for pain.

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  • Presentation (recording) – Dementia Friendly Hospitals

    A recording of the presentation in March 2017 by Professor June Andrews provides practical information on how to make hospitals dementia-friendly

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  • Presentation (recording) – Deprescribing in the Hospital

    A recording of the presentation in March 2017 by Dr. Cara Tannenbaum provides practical information on polypharmacy and how to deprescribe in the hospital setting.

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  • Presentation (slides) – A Regional Approach to SFH at QCH

    This presentation provides an overview of the approach to implementing the SFH strategy across the Ottawa region.

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  • Presentation (slides) – Dementia Friendly Hospitals

    The slides for the presentation in March 2017 by Professor June Andrews provides practical information on how to make hospitals dementia-friendly.

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  • Presentation (slides) – Dementia in the ED: Research and Future Trends

    This presentation in Oct 2017 by Dr. Kathleen F Hunter reviews three research studies of patients with dementia in emergency department.

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  • Presentation (slides) – Deprescribing in the Hospital

    The slides for the presentation in March 2017 by Dr. Cara Tannenbaum provides practical information on polypharmacy and how to deprescribe in the hospital setting.

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  • Presentation (slides) – Elder Abuse and Dementia: Complexities in the ED

    This presentation by GEM nurse Raeann Rideout in October 2017 provides in-depth practical guidance for identification, assessment, and intervention of elder abuse for older adults presenting to the emergency department.

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  • Presentation (slides) – Elder Abuse Identification, Assessment, and Intervention in the ED

    This slide deck compiles resources and tools usemergency department to assess for elder abuse in emergency department.

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  • Presentation (slides) – Getting Started and Building Capacity for GEM

    This slide deck contains a model for exploring the Knowledge to Practice Process and a framework to guide capacity building activities in GEM.

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  • Presentation (slides) – Global Evidence for Preventing and Managing Delirium

    This presentation provides an overview of global best practices for preventing and managing delirium

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  • Presentation (slides) – IMPACT Clinic (SHSC)

    This presentation provides information on the IMPACT Clinic, which is a comprehensive interprofessional team dedicated to improve chronic disease management in older adults.

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  • Presentation (slides) – Innovations in Geriatric Education and KTP in Long Term Care

    This presentation provides information about learning needs and opportunities in long term care.

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  • Presentation (slides) – Mobility in the ED (JBH)

    This presentation explains how to assess mobility and identify some of the common mobility impairments. It also provides an overview of the Seniors Mobile Assess and Restore Team (SMART) at Joseph Brant Hospital.

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  • Presentation (slides) – MOVE ON Initiative at SHSC

    This presentation provides an overview of the Move On implementation at Sunnybrook Health Sciences Centre

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  • Presentation (slides) – Ontario’s Dementia Strategy: 10 Strategic Investments (MOHLTC)

    This presentation by the MOHLTC in October 2017 provides an overview of the ten strategic investments of the dementia strategy, and includes alignment with other MOHLTC initiatives.

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  • Presentation (slides) – Releasing Time to Care Initiative at SJHC

    This presentation provides an overview of the implementation of the Releasing Time to Care initiative at St. Joseph’s Health Centre

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  • Presentation (slides) – Senior-Sensitive Teamwork

    This presentation by Dr. David Ryan provides practical approaches to senior-sensitive communications and community-based teamwork.

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  • Presentation (slides) – Seniors as Patient Safety Advocates

    This presentation provides tips and tools for empowering seniors as patient safety advocates.

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  • Presentation (slides) – SFH Strategy in the NSMLHIN

    This presentation provides an overview of the integrated and collaborative approach to the SFH strategy across 5 hospitals and a regional mental health centre in the NSMLHIN.

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  • Presentation (slides) – Supporting Clinicians to Care for Patients with Behavioral Issues in the ED (MSH)

    This presentation summarizes a project at Mount Sinai that involves education/training for emergency department staff on patients with behavioral issues.

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  • QI Tool – Fishbone Template for Workplace Wellbeing

    Fishbone template for workplace wellbeing.

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  • Report – Canadian Deprescribing Network AR 2016

    This report contains statistics and info graphics related to older adults.

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  • Report – CGA Competencies Framework

    The Seniors Care Network developed this competency framework which describes detailed practice expectations of health professionals participating in the CGA. This Framework will help health professionals to adequately prepare themselves to deliver interprofessional comprehensive geriatric assessments and interventions and work effectively in a specialized geriatrics environment.

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  • Report – GiiC Final Project Evaluation 2009

    This report provides a summary and evaluation of the Geriatrics Interprofessional Interorganizational Collaboration (GiiC) project.

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  • Report – GiiC Overview

    This document provides an overview of the Geriatrics Interprofessional Interorganizational Collaboration (GiiC) initiative and includes a list of resources which were included in the 2008 toolkit, and are available on request.

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  • Report – Knowledge to Practice Framework

    This document describes the 4-part framework which can be used to guide the knowledge to practice process.

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  • Report – Patient Engagement Lessons from the PANORAMA Project

    The Change Foundationcreated this report, which provides recommendations and tips for patient engagement.

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  • Report – PRC Successes and Innovations (2016)

    This document provides a summary of all activities developed by the PRCP program such as innovative learning in the Toronto Central LHIN, an update on Build a Behaviour Support Resource Team, and more.

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  • Report – sfCare Framework

    A report describing the Senior Friendly Care Framework.

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  • Report – SFH Care in CELHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in Champlain LHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in CLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in CWLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in ESCLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in HNHBLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in MHLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in NELHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in NSMLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in NWLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in Ontario 2011

    In September 2010 the Local Health Integration Networks (LHINs) collectively identified the Senior Friendly Hospital (SFH) Strategy as a cross-LHIN priority for province-wide implementation. In 2011 an environmental scan was performed across Ontario. This report highlights the important work that Ontario hospitals have already undertaken towards improving senior friendly care and identifies opportunities for hospitals and LHINs to build upon this work.

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  • Report – SFH Care in Ontario 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in SELHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in SWLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in TCLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Care in WWLHIN 2015

    In 2014, 135 hospitals across all 14 LHINs completed self-assessments which informed an updated environmental scan. The purpose of the update was to identify improvements in SFH commitment and care since the 2011 environmental scan; facilitate organization- and LHIN-level planning of SFH activities; highlight new and existing promising practices; and identify training needs to build further SFH capacity. There is an Ontario summary and LHIN-level reports.

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  • Report – SFH Delirium and Functional Decline Indicators

    This report summarizes the work of the provincial SFH Indicators working group, which was tasked with identifying metrics for ongoing monitoring and evaluation of delirium and functional decline practices.

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  • Report – SFH Indicators Evaluation

    This report describes the evaluation of the SFH indicators in a province-wide collaborative, coordinated by the Regional Geriatric Program of Toronto, involving 44 hospital organizations in 10 LHINs.

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  • Toolkit – Delirium (SFH)

    This enhanced processes of care module on delirium provides information on screening, detecting, preventing, managing, monitoring and evaluation. It was developed under the guidance of the provincial SFH Promising Practices Toolkit Working Group.

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  • Toolkit – Delirium Prevention Program (SMH)

    St. Michael’s Hospital have created a standardized order set, prevention strategies for healthcare providers, and an information pamphlet for patients and family.

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  • Toolkit – Dementia Management in Primary Care

    This is a website for primary care practitioners to support their work in providing care for older adults with dementia and responsive behaviours and their caregivers.

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  • Toolkit – Functional Decline (MOVE ON)

    This reference sheet provides information on the Mobilization of Vulnerable Elders in Ontario (MOVE ON) initiative, including links to resources. The goal of MOVE ON is to implement an evidence-informed early mobilization strategy to prevent functional decline in older patients admitted to hospital.

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  • Toolkit – Functional Decline (SFH)

    This enhanced processes of care module on functional decline provides information on screening, detecting, preventing, managing, monitoring and evaluation. It was developed under the guidance of the provincial SFH Promising Practices Toolkit Working Group.

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  • Toolkit – GEM Program Development

    This slide deck describes the components of the GEM practice model

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  • Toolkit – How to Engage Patients in Research

    Planetree Org created a toolkit on patient engagement in research for Patient and Family Advisory Councils.

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  • Toolkit – RNAO’s Continence Care and Bowel Management

    The RNAO developed this module as part of their Long-Term Care Best Practices Toolkit, 2nd edition.

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  • Toolkit – Talking with Your Older Patient

    The National Institute on Aging (NIA) provides tips for communicating with older patients in ways that are respectful and effective for information exchange.

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  • Toolkit – Tools for Facilitating Health Care Teamwork

    This document provides useful tools related to the specific roles needed in teamwork.

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  • Toolkit- RNAO’s Elder Abuse

    The RNAO developed this learning package, which includes guidelines, a webinar, and implementation tools to help nurses recognize and provide care for older adults who are experiencing abuse.

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  • Training – The “So Simple” Guide to Understanding One Another

    A tool developed by Dr. David Ryan, which is used in a workshop setting to help users think systematically about individual differences in a wide variety of settings and facilitate learning.

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  • Training – Advance Care Planning (HPCO)

    This website provides resources on advance care planning in Ontario for healthcare professionals, patients and family, and educators and researchers.

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  • Training – PRC-led training for Behavioral Support Role

    This is a template for PRC led training.

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  • Training – RNAO’s Delirium, Dementia and Depression in Older Adults

    The RNAO developed an on-line course for assessment of older adults with delirium, dementia and/or depression (the “3Ds”).

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  • Webinar (recording) – Alzheimer Society of Toronto Music Program

    A recording of the webinar presented in April 2017 by the Alzheimers Society of Toronto which provides information about their program which provides free Ipods to people living with dementia.

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  • Webinar (recording) – Designing Care for Older Adults in the ED

    A recording of the webinar presented in Sept 2017 by Suzie Southey, Emergency Nurse Consultant (UK), wich explores how to design care to meet the needs of older adults in the Emergency Department.

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  • Webinar (recording) – Essentials to Consider in a Patient Engagement Initiative

    A recording of the webinar presented in Jan 2017 by the Change Foundation provides 15 tips for patient engagement.

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  • Webinar (recording) – Health Care Consent and Advance Care Planning

    A recording of the webinar presented in Feb 2017 by Judith Wahl (Lawyer), Dr. Jeff Myers (Physician), and Julie Darnay (Educator) provide helpful advice on health care consent and advance care planning.

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  • Webinar (recording) – Introduction to the sfCare Framework

    A recording of the webinar presented in Nov 2017 by Dr. Barbara Liu and Ada Tsang which provides an overview of the sfCare Framework.

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  • Webinar (recording) – Make Patient Time the Most Important Currency

    A recording of the webinar presented in Oct 2017 by Professor Brian Dolan (UK) which explores ways to improve the quality of care for hospitalized patients, including the grass roots initiative #endPJParalysis which is spreading globally.

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  • Webinar (recording) – Overview of Ontario’s Dementia Strategy (MOHLTC)

    A recording of the webinar presented in June 2017 by Michael Robertson (MOHLTC), which provides a high-level overview on Ontario’s dementia strategy.

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  • Webinar (recording) – Promoting Senior Friendly Care by Using Aging Simulation

    A recording of the webinar presented in Dec 2016 by the Patient Partners Program (UHN), the Change Foundation, and the Michener Institute, which highlights a novel new aging simulation experience.

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  • Webinar (recording) – The Evolution of Person-Centred Language with Responsive Behaviours

    The recording for the webinar presented in Feb 2018 by Deborah Brown, Nurse Practitioner, Senior Friendly Care Strategy and Mary-Lynn Peters, Clinical Manager, Professional Practice. This webinar introduces the Toronto Academic Health Sciences Network Community of Practice (TAHSN CoP) Person-Centred Language for Responsive Behaviours guideline. The discussion encourages us to look past the pathology, seeking the root cause of behaviours in order to understand the person and his or her expressions. When the language we use is specific and objective, it facilitates understanding and optimal care planning.

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    1 0
  • Webinar (slides) – Alzheimer Society of Toronto Music Program

    The slides for the webinar presented in April 2017 by the Alzheimers Society of Toronto which provides information about their program which provides free Ipods to people living with dementia.

    Get Resource 3.10 MB

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    0 0
  • Webinar (slides) – Designing Care for Older Adults in the ED

    The slides for the webinar presented in Sept 2017 by Suzie Southey, Emergency Nurse Consultant (UK), wich explores how to design care to meet the needs of older adults in the Emergency Department.

    Get Resource 4.12 MB

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    Emails will not be displayed.

    0 0
  • Webinar (slides) – Essentials to Consider in a Patient Engagement Initiative

    The slides for the webinar presented in Jan 2017 by the Change Foundation provides 15 tips for patient engagement.

    Get Resource 1.29 MB

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    0 0
  • Webinar (slides) – Healthcare Consent and Advance Care Planning

    The slides for the webinar presented in Feb 2017 by Judith Wahl (Lawyer), Dr. Jeff Myers (Physician), and Julie Darnay (Educator) provide helpful advice on health care consent and advance care planning.

    Get Resource 1.39 MB

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    Emails will not be displayed.

    0 0
  • Webinar (slides) – Introduction to the sfCare Framework

    The slides for the webinar presented in Nov 2017 by Dr. Barbara Liu and Ada Tsang which provides an overview of the sfCare Framework.

    Get Resource 2.82 MB

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    Emails will not be displayed.

    0 0
  • Webinar (slides) – Make Patient Time the Most Important Currency

    The slides for the webinar presented in Oct 2017 by Professor Brian Dolan (UK) which explores ways to improve the quality of care for hospitalized patients, including the grass roots initiative #endPJParalysis which is spreading globally

    Get Resource 5.39 MB

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    Emails will not be displayed.

    0 0
  • Webinar (slides) – Overview of Ontario’s Dementia Strategy (MOHLTC)

    The slides for the webinar presented in June 2017 by Michael Robertson (MOHLTC), which provides a high-level overview on Ontario’s dementia strategy.

    Get Resource 1.29 MB

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    Emails will not be displayed.

    0 0
  • Webinar (slides) – Promoting Senior Friendly Care by Using Aging Simulation

    The slides for the webinar presented in Dec 2016 by the Patient Partners Program (UHN), the Change Foundation, and the Michener Institute, which highlights a novel new aging simulation experience.

    Get Resource 1.09 MB

    Was this useful? Let us know.
    Emails will not be displayed.

    0 0
  • Webinar (slides) – The Evolution of Person-Centred Language with Responsive Behaviours

    The slides for the webinar presented in Feb 2018 by Deborah Brown, Nurse Practitioner, Senior Friendly Care Strategy and Mary-Lynn Peters, Clinical Manager, Professional Practice. This webinar introduces the Toronto Academic Health Sciences Network Community of Practice (TAHSN CoP) Person-Centred Language for Responsive Behaviours guideline. The discussion encourages us to look past the pathology, seeking the root cause of behaviours in order to understand the person and his or her expressions. When the language we use is specific and objective, it facilitates understanding and optimal care planning.

    Get Resource 1.57 MB

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  • Website – Canadian Malnutrition Taskforce

    The Canadian Malnutrition Task Force provides many resources for the prevention of malnutrition

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  • Website – The Center for Health Design

    This website provides a variety of resources for senior-friendly design.

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  • Website – Alzheimer Society of Ontario

    The Alzheimer Society is Canada’s leading health charity for people living with Alzheimer’s disease and other dementias. This website provides resources for patients, family, and clinicians.

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  • Website – Behavioural Supports Ontario

    This website provides information about behaviour change in older adults and the Behavioural Supports Ontario program initiative.

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  • Website – Canadian Coalition for Seniors Mental Health

    The Canadian Coalition for Seniors’ Mental Health (CCSMH ) website provides tools for older adults and their caregivers, and healthcare providers.

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  • Website – McMaster Optimal Aging

    This website from McMaster University provides evidence-based information on how to manage health and social conditions, as well as information on programs, services, products, and optimal aging practices. Resources are available for healthcare providers, patients, families, and caregivers.

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  • Website – The Canadian Continence Foundation

    This website provides continence resources for healthcare providers and patients and caregivers.

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  • Website – Toronto Dementia Network

    The Toronto Dementia Network’s website collects, organizes and disseminates information about dementia related programs, services, and events in Toronto.

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  • Workload Reporting – PRC

    This online workload reporting tool is to be used by PRCs only.

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Looking for more?

If you are looking for a resource that we don’t have listed here, please contact us.

For older adults and their family and caregivers who are looking for information about community services and programs including health and wellness, estate and advanced care planning, housing, finances, and transportation, we recommend the Ontario Government’s website Information for Seniors.

Looking for additional resources?

Contact Us